Latest Interviews
The Hospitality Advantage: Real Stories of AI in Action – Introduction
In this series we'll be speaking with a variety of companies in the Travel & Hospitality industry who have embraced the use of AI technologies in both their internal operations and in the creation of their products.
Why Experiences, the Best Part of Travel, Fail to Convert
Why is customer data the crux to resolving the conversion problem for experiences and what can travel brands do about it?
Adventure Insurance: Using Technology to Insure the Modern-Day Explorer
How has Travel Insurance changed and where is it going?
Transforming Workforce Travel
Workforce travel is evolving: Discover innovative solutions reshaping the mobilization of workforce crews.
Travel Trends and Consumer Behavior
What factors are influencing travel decision-making?
Discover How Your Competitors Keep Users Hooked
How can companies gain a competitive advantage by seeing how competitors grow, retain & engage with their users?
Going Back to the Future: Traversing AI Implementation – [Segment 5/5]
All you need to know in order to traverse AI implementation, including who is responsible for the implementation of AI technology within an organization, how to determine which AI technologies to implement and where, how to "sell" AI within an organization and as a B2B solution and the importance of tracking KPIs and iteration for future road mapping.
Unlocking AI’s Full Potential Through Testing and Iteration – [Segment 4/5]
What strategies can you employ for post-implementation, including gaining valuable customer feedback and making informed decisions on road mapping and potential pivots in the AI strategy?
Using Technology to Connect Travelers and Tourists with Authentic Local Artisans
How can authentic cultural experiences like artisan workshops redefine and enrich travel?
Managing the APPocalyse with Andrej Safundzic
How can organizations improve their app usage, entitlements, and spending?
From Design Led Thinking to Implementing Real-world AI Solutions – [Segment 3/5]
After the worthwhile process of empathizing, defining the problem, ideating, and prototyping it's time to implement your AI solution. Should you build or buy? What implementation challenges can you expect and how can you overcome them? What are some real-world examples of AI implementation in the hospitality industry?
How Generative AI Impacts the Way Software Is Built
How are developers weaving genAI models into their business workflows?
Subscriptions Without Borders
While the travel industry was an early adopter of subscription revenue (shoutout to timeshares!), buying preferences are changing. How can the industry meet travelers where they are in terms of "how to buy"?
New Hotel Tech Enabling Incredible Experiences
How can hotels offer their guests incredible travel experiences and activities?
Loyalty Programs in a Post-COVID World
How can banks, airlines, and hotels fix their broken loyalty programs in the wake of excess elite status, credit card perks, and outstanding loyalty points?
